Terms

GENERAL EVENT INFO

ADMISSIONS

All tickets will be checked and scanned upon entry. Printing your ticket will speed up entry but is not required. For all e-tickets,  please make sure your smartphone is charged in order for the barcode to be scanned. General Admission, VIP and Personal Ticket Holders must present valid photographic ID and this applies to general admission, VIP and Personal Assistant Tickets. 

Management reserves the right to refuse entry. Any ticket holders under the influence of alcohol or drugs will not be permitted to the event. 

Last entry to the venue will be advised on our social media, web and ticketing platforms. Please make sure to arrive before this time to ensure entry.

VIP, Guest list and Personal Assistant ticket holders should head to the box office upon arrival, which is located right outside the main entrance VIP and guest list ticket holders get separate fast track entry. Please follow event signage or ask a member of staff if you are lost. Once inside you will have access to the bars and toilets in the VIP area.

TICKETS

All tickets must be purchased via official ticket outlets only. Any ticket changes or refunds must be made via the third party outlet they were purchased from. 

SEARCHES

Please only bring small bags, nothing larger than an A4 sized piece of paper. All bags will be searched upon entry.

Glass, alcohol, food or drinks are not permitted into the venue. Cosmetic products and vape liquids are allowed at the discretion of the security staff but only in small containers.

All attendees are subject to search and police drugs dogs will be situated at entry. We operate a ZERO TOLERANCE approach towards illegal drugs or legal highs and amnesty bins will be provided. If found in possession of drugs or paraphernalia, you will not be granted access to the venue and will be dealt with by police.

DRUGS POLICY

Out East promotes a ZERO TOLERANCE approach to drug misuse however if you are feeling unwell please identify yourself to a member of the welfare team immediately. 

MEDIA POLICY

By purchasing a ticket to a Festival or Event, all attendees consent to being filmed and photographed for media purposes. 

TRAVEL

All travel and accommodation is to be purchased via an official third party agent who are to be contacted directly in the case of cancellations or refunds. Please note there is no parking available at our Festivals and Events so please make alternative arrangements. 

LOST PROPERTY

All ticket holders are responsible for their own belongings and any lost property will be passed on to Police Scotland after the Festival or Event. 

DRESS CODE

There is no dress code, so wear whatever you feel comfortable in. We do suggest that you wear appropriate footwear as the festival site is set on grass, it does get cold at night so please bring warm clothing.